The Seriously Digital website takes user privacy seriously. Our privacy policy will underline how we use your data, how we will communicate with you and how you can opt out from marketing communications. Our site also uses cookies which remember your preferences each time you visit the site, and they also tell us what pages you visit during your time on our website. We use this information to improve the quality of our content so you can find services or answers without any issues.
When you use our contact forms, we'll make sure we protect your interests. Seriously Digital promises never to sell your data to any third parties and by using our contact forms, you do NOT automatically get opted into any marketing communications. By using our contact forms, you consent to receive an email or phone call back from us to the number or email address you provided.
The Seriously Digital website uses Google Analytics 4 to analyze website traffic and improve user experience. Google Analytics 4 is designed with privacy in mind and offers enhanced data controls. You can read more about Google Analytics 4 and its privacy features here: Google Analytics 4 Data Collection and Privacy
We want to assure you that Seriously Digital does not engage in email marketing or send promotional content via email. Our communication with you will be strictly limited to addressing your specific enquiries or questions. If you have any concerns about our communication practices, please don't hesitate to contact us through our contact form.
We take your concerns about privacy and security seriously. If you need to contact us regarding anything that you may be worried about, please use the contact form on our 'Contact Us' page and leave a message. We'll respond to you within 24 hours and help put your mind at ease.
When you enquire through the Seriously Digital website, we will need to collect additional information about your business to provide you with the best possible service. To cover the information we collect is carried out through a document entitled 'Privacy and Rights Documentation' and the information we ask for includes (but may not be limited to):
Seriously Digital will collect information from the following sources:
Seriously Digital will use your information to carry out website optimisations and digital advertising services for your business:
Seriously Digital relies on the following legal bases to use your personal information:
Seriously Digital does not currently share your personal information with any other organisations. If we are ever required legally to share information with an organisation, we will inform you as to why and what your options are with regards to this decision.
To withdraw your consent and remove your data you can do the following:
Withdrawing Your Information: You can withdraw your consent at any time (though please note this will affect the services we provide you with) by contacting our data protection officer using the following email address: hello@seriouslydigital.co.uk. You can also refer to your 'Privacy and Rights Documentation' to find out how this will affect your relationship with us. Seriously Digital will remove your information within one working month of receipt of your request to erase your data with us.
To make changes to information held by Seriously Digital you can update us the following ways:
Updating Your Information: You can email us to request that we update your records or you can request access to your information and we'll send you a document over via email (or via Google Docs) for you to update.
Providing Seriously Digital with your personal information allows us to carry out ongoing and single contract work for your business:
Seriously Digital will require specific information to provide ongoing monthly services or for single purpose contracts and will need to keep information on record to carry out our digital services without delay:
How Long Do We Keep The Information For: For clients that pay us a monthly retainer, we will keep your personal information on record until such a time where you choose to take your website or digital advertising services to another provider and away from Seriously Digital. For clients that use us for one-off contracts we will retain a copy of your information for six months from the date we completed the work for you. We do this in case you return to us or if you wish to query any of the work we carried out on your behalf. You can refer to your 'Privacy and Rights Documentation' for more information on this.
Seriously Digital respects your right to object to any or all ways in which we process your personal information:
Objecting To The Way In Which Your Information Is Processed: You can object to certain ways Seriously Digital processes your information. E.g. if you are unsure if we have a legitimate legal reason to handle the specific information you can request more information or make a formal objection.
Seriously Digital will periodically update this privacy notice and notify you when we do so:
Changes To Our Privacy Policy: As the GDPR rolls out Seriously Digital will continue to make changes to this policy to ensure we comply with new data protection laws and regulations.
Seriously Digital is available to answer any or all concerns you may have with regards to your privacy when paying for our services:
Contact Us: Contact our data protection officer or use our contact page if you wish to raise any issue with this policy or points contained within your 'Privacy and Rights Documentation'.
Seriously Digital is in the process of updating privacy practices and how we gather consent from clients. To read more about the steps we're taking please refer to our GDPR documentation for more information.
The Seriously Digital website will collect session data through Google Analytics. The collection of session data tells us which pages engage you as a customer or provide you with the information you were searching for. We also gain insights on how much time you spend on a single given page and whether or not you made a successful enquiry by using one of our contact forms. We also collect your data through our online enquiry forms and is limited to the fields on any given form: your full name, contact number, email address and your request). Should you request a call back from us, we may ask you for the following articles of information depending on what your request is: your full name, email address, website URL, marketing spend, marketing goals and what industry you operate in.
If ever we advertise for third parties we will make it clear that links affiliated with certain products or services are made clear. Our site uses Google Analytics to help us understand what information and pages you find useful after we have this information we then aim to improve content on these pages or add additional pages to help you get the information or services you need.
While you are an active client of Seriously Digital we will retain copies of all email correspondence between yourself and us should you ever wish to refer back to emails when you initially start communicating with us. You are an active client if:
The star ratings used on the Seriously Digital website gets taken from our Google My Business, Trustpilot and Facebook pages. These reviews get reflected on an individual basis; meaning we do not use the same review across multiple platforms to inflate our total number of reviews. The rating widgets found on the Google results pages are unique reviews, and the average star rating given for each unique review applies the same principle (again: we do not use duplicate reviews across multiple platforms to inflate our star rating value). We do take unique reviews from different platforms and add them to our overall star rating score. We do this because some clients find it easier to leave a review on Facebook than they do on Google and we like to be flexible in the way we allow clients to leave feedback for services we've provided.
At Seriously Digital, we craft unique, tailor-made websites using cutting-edge HTML and PHP technologies. Our expert team creates every site from the ground up, ensuring a truly bespoke digital experience for your brand. When you choose us to build your website, you're investing in custom-coded solutions that perfectly align with your business needs, unparalleled expertise in content optimization and SEO strategies, advanced analytics implementation for data-driven decision making, skilled technical troubleshooting to keep your site running smoothly, and Google Ads mastery to maximize your online visibility and ROI.
Our approach combines technical prowess with creative flair, resulting in websites that not only look stunning but also perform exceptionally well. We're committed to delivering a web presence that sets you apart from the competition and drives real results for your business. Choose Seriously Digital for a website that's as unique as your brand – handcrafted, optimized, and ready to help you succeed in the digital landscape.
In addition to creating your bespoke website, Seriously Digital offers comprehensive ongoing support to keep your online presence thriving. We provide regular updates and refinements to your site's content, images, and marketing elements, helping you attract more business and stay competitive in the digital landscape.
As part of our service, we offer basic changes to your website as agreed upon during the initial project scope, ensuring your site remains fresh and relevant. Our team stays at the forefront of search engine optimization, continuously adapting our strategies to align with the latest algorithm updates from Google and other major search engines.
We optimize your site for crucial ranking factors such as Core Web Vitals, mobile-first indexing, and page experience signals, which have become increasingly important in recent years. By focusing on these elements, we ensure your website not only meets but exceeds the current standards for search engine performance, user experience, and loading speed, giving you a competitive edge in today's fast-paced online environment.
Seriously Digital has gone a step further with our dedication to user security, as of the 14th of August 2024 we now use an SSL certificate to encrypt any transmitted data that comes through our website (look in your browser bar for the green padlock) in a continued effort to provide useful and secure services to website visitors. Your security when using our site is paramount, and if you are not satisfied with anything on our site, please do not hesitate to get in touch with us so we can put your mind at ease.